When you purchase any of our products, you're receiving more than just the product itself. You're also receiving professional support from our experienced in-house team of engineers.

In fact, when you request support for any of our products, you'll receive a response directly from an Intelligent Solutions team member who either helped build the product or who is involved directly in the development and updates of that product.

Our support philosophy is simple. It's one promise that we consistently deliver on -- each and every single time you deal with us. When you contact us for product support, we drop everything and really focus on helping you with any problems and questions you have relating to our products.

Our one and only goal is to get you up and running with our products quickly, and without hassle. Of course, we provide a professional installation service for all of our products, but we don't stop there. If you have a problem or question at any time after your purchase, simply login to our client area and submit a support ticket.

As developers, we love adding new features to our products, but did you know that we also spend an average of 4-5 hours every morning supporting our customers? It's the first thing that we do every morning when we get into the office at about 9am.

Before we leave for the day, we also do another run through the ticket system to make sure that every customer who submitted a ticket during the day has an answer. On top of this, most of our support tickets are answered with a genuine, your-problem-has-been-solved response within just hours of being received. That's how committed we are to support. Seriously.

Finally, we also have our support knowledge bases, where we post answers to common support questions. We update the knowledge base several times per week with new answers and information relating to all of our products.

I'd like to invite you to try any of our products, and see what it's like to experience real customer support from a team that's dedicated to not only our customers, but also our reputation of providing the best support we possibly can.

If you have any questions about our support system, or would just like to chat about how our products can benefit you, please give us a call on +46 (0)8 692 36 00. We'd love to hear from you.